Improving services

Caring families come into contact with a wide range of health, community care and other professionals.

We create opportunities for carers to tell us what is important to them and use feedback to improve the services available in the region.

We work with local service organisations, encouraging and supporting them to:

• Work in partnership with caring families and value and use their expertise
• Evaluate the services they provide and identify what works best for the families they support
• Create a range of respite and support options to suit the different needs of carers, their families and the people they care for

Expand existing respite programs and develop new and innovative services that fill gaps in the system

We understand that carers and the people they care for may have initial reservations about using some types of respite care and that it is important to be able to choose an option that feels comfortable. We work very hard to encourage respite providers to develop programs that allow caring families to gradually increase their confidence in the services available to them.

Tell us what you think

We would love to hear your ideas.

Please let us know if you want to work with us to make your services more carer friendly, or if you have any suggestions about improving the services that we, or other organisations, provide to caring families in the West.